Last updated: [Date]

We want you to love what you order. If something isn’t right, we’ll help.

Eligibility

  • Request a return or exchange within [7] days of delivery.
  • Items must be unused, unwashed, and unaltered, with all original tags, packaging, and accessories intact.
  • Please share an unboxing photo or video if the item arrived damaged or incorrect.

Non-Returnable Items

  • Innerwear, lingerie, socks, and swimwear (for hygiene reasons)
  • Accessories such as jewellery and cosmetics, unless defective
  • Sale, clearance, or customised items, unless defective
  • Items damaged through misuse or wear

How to Request a Return or Exchange

  1. Email [support@getstylelooks.com] with your order number, the item, and the reason.
  2. Include clear photos if the item is damaged, defective, or wrong.
  3. Once approved, we will arrange a pickup or share return instructions.
  4. After we receive and inspect the item, we will process your exchange or refund.

Exchanges

Exchanges for size or colour are subject to stock availability. If the requested item is unavailable, we will offer a refund or store credit.

Refunds

  • Approved refunds are issued to the original payment method within [5–7] business days after inspection.
  • Cash on Delivery orders are refunded by bank transfer or store credit; we’ll ask for your details.
  • Original shipping charges are non-refundable unless the return is due to our error, a defect, or a wrong item.

Damaged, Defective, or Wrong Products

Report within [48 hours] of delivery and we will replace the item or refund you at no extra cost.

Cancellations

Orders can be cancelled before they are shipped. Contact us as soon as possible at [support@getstylelooks.com].